Shipping and Delivery Policy
At Shree Organic Farm, we are committed to delivering high-quality products to our customers in a timely and efficient manner. To ensure a smooth and reliable shopping experience, we have established the following Shipping and Delivery Policy:
Shipping Services:
Delivery Areas: We offer shipping to addresses within the specified delivery areas, which can be found during the checkout process. Please ensure that your delivery address is within our serviceable areas.
Shipping Methods: We use reputable shipping carriers to deliver your orders, ensuring secure and efficient transport.
Delivery Times:
Standard Delivery: Our standard delivery time typically ranges from 5 to 10 business days, depending on your location and the availability of the product. Please note that custom or made-to-order items may have longer lead times, which will be clearly communicated during the ordering process.
Expedited Delivery: For customers who require faster delivery, we offer expedited shipping options. Additional charges may apply for expedited delivery, and delivery times will vary depending on the chosen shipping method.
Order Processing:
Order Confirmation: After placing an order, you will receive an order confirmation email that includes the details of your purchase.
Order Processing: We aim to process and ship orders promptly. Your order will be processed and dispatched as soon as the product is available and ready for shipment.
Delivery Process:
Delivery Notification: You will receive a notification, including a tracking number, once your order is shipped. This will allow you to track the delivery status of your order.
Delivery Attempts: Our delivery partners will make multiple attempts to deliver your order. If you are unavailable at the time of delivery, they will leave a notice with further instructions.
Signature Requirement: For security purposes, some high-value or large orders may require a signature upon delivery.
Delivery Charges:
Shipping Fees: Shipping charges, if applicable, will be displayed during the checkout process. These fees are based on the shipping method, delivery location, and the total order value.
Free Shipping: We may offer free shipping on select orders or promotions. Details of any ongoing free shipping offers will be clearly communicated on our website.
Damaged or Missing Items:
Inspect Your Order: Upon receiving your order, please inspect it for any visible damage. If any items are damaged, please contact our customer support team immediately.
Missing Items: If any items are missing from your order, please contact us within 48 hours of receiving your delivery, and we will work to resolve the issue promptly.
Contact Us:
If you have any questions or require assistance regarding shipping and delivery, please do not hesitate to contact our customer support team through our designated customer service channels.
